Value is a relative thing

Value means different things to different people, not the word but what is of value. We hear today value all throughout the business world but over use leads to dilution of meaning. Yes my favorite Phrase from chem 101 was “the solution to pollution is dilution” . While this works for chemistry and cleaning up spills it is the end game of a term in marketing.

The business world often adopts terms and dilutes them to noise and that is what is currently happening to “Value”. Everyone and everything adds value and in the sense that energy in is not destructive it does add value that can be extracted. The bigger question is the quantity of that value and to whom is it targeted?

As PMs and PMMs we should be less random about our approach and clearly identify for whom we add value and what we gain in return from the recipient. Key to our role is the management of resources to return. Especially today with limited cycles and capital to secure more cycles we need to get any effort (Product) in a sustainable mode as rapidly as possible. Cycles burned on “Adding Value” that does not return enough to secure 2x cycles than it cost to develop and distribute is negative.

Call that last statement my definition of capitalism, energy in must reap greater energy out Period. To this concept I promote broad value studies where the entire value chain is researched to determine the greatest return on cycles and efforts. After review you can choose value and effort to win market and get the flywheel going! You may not choose the biggest slice of the pie the first time but the highest return on effort.

Think of this as an athlete would. You have to run a marathon and for that will need 26k calories, yes now you could eat the triple chocolate molten ice cream cake and claim enough caloric value but your body will convert that to sugar then fat and the energy to use it will be greater than the energy you need from it on the run. Choice the right foods in combination and over the time of the event and you will succeed!

Value

Expanding on value and adding value vs. reducing. In the physical world there is no such thing as a Zero effect. Things that exist may pass through a moment of neutrality as they shift along the continuum however to stay at a single point is impossible.  

Entropy is the process of decay to chaos or the ineffectual. In technology the ineffectual is almost always a net negative to the system. Chemistry has the concept of the “disappearing spoon” that describes the universal solvent, a solvent that erodes everything. Well the problem with that is it theoretically cannot be contained, the container would erode. 

Perpetual motion is a similar abstract. Any machine requires energy input or it is met with entropy. Where am I going with this? If everything (including humans) are a machine then we require energy in. Food is energy that makes cells work. Learning is energy that fuels the mind and spirit as is exercise and socialization. The quality of that fuel in all cases is the work of choice.

What do you choice to fuel with? Are you fueling yourself and your life (life’s work) in a way that ads value? Physics will apply entropy to decay, is your fuel enough to balance, enhance or just slow entropy? 

Think this through in everything, work, family, faith, spirit, exercise……  now drill down into the relationships and teams in your life!

YAP, YAP, YAP (Yet Another Platform)

Expanding on the mobile story of 5o9 I spoke of a history of some form of Platform inserted in the path between a web service and their customer. Why do we keep evolving these platforms on the margins? It is just against the grain of computing. This is expensive and slow when developing agile responses to the market!

Mobile is part of a complete market strategy and an essential service to customers. The experience should be contiguous and marketers seeking a conversation are forced to change their langue. This is not a scalable and extendable strategy.

5o9 uses the browser and metadata to extend the user experience from a web service to a customer. Smart marketers can create rules and responses based on customer data and device data. More importantly they can drive that customer to a great experience with their service.

Just say no to platforms and middle man services in your relationship with your customers!

Marketing Is Not About Ideas!

Respectfully as the phrase goes everyone has an Idea! Marketing is about strategy, sociology, ROI, messaging, reach, segmentation, research, concepts, lead generation, financial modeling, BI, CRM, packaging, shelving, Shipping, architecture, competitive investigation, Community development, channels, distribution, tax mgmt, TQM, CapEx, documentation, Sales,  leadership, integration, partners, Legal contracts, SLA, RFPs, RFQs, SEM, SEO, PR, market testing, focus groups, analysis, psychology, and yes execution! Marketing is a practice and success is built on years of professional learning and practice.

Marketing is not a HR dumping ground for the Coder who is behind or bored, the admin who has “Put in time”. Respectfully if you spent your college career at more parties than study, marketing is not your fallback position! Companies who respect the practice of Marketing and hire professional for that function excel. The entire company including sales respects the role and work and quality of leads.

The employment market today is tough but there are marketing Professionals out there! They will find you! And when they call they will demonstrate their skill showing you their insight and work, not their ideas!  

Oh yea! Great Marketers Ain’t Cheap Either! A Great Marketers knows and demonstrates their Value!